Panera Bread

The vegetarian sandwich was so so dry and no ta.. Only two slice of tomato and lettuce between cold bread. No sauce, no cheese.. waste of money. The service was very okay. Vegetarian options: The broccoli- cheddar soup in a bread bowl was ok. Cold bread , very chewy. Soup was Luke warm. Overall was not worth it.

Chicken soup with no chicken in it

My chicken fuji apple salad was not fresh.The lettuce was wilted, tomatoes were tasteless, the chicken didn't taste like chicken, but like some hybrid meat, hardly any walnuts in the salad, and it was overloaded with cheese. I was very disappointed!!!

Don't go there! Managers just don't care! Getting the food wrong every time for the past 3 times i was there. Try to ask manager to fix it, he turned around and went to the back. Horrible costumer service

Great staff. Sometimes if you order through the app it'll say it's ready, but won't be. However, I just talk to an employee and they take care of it right away. Parking: It's pretty busy usually in the shopping center, so I recommend parking a little further away. It'll save you time and some headache trying to back out of a spot with other customers going in and out.

This is my first time at this Panera Bread location and the service was great. My register attendant was named Thomas, I believe, and he was helpful and polite; and the other staff were all courteous as well. It was actually a breath of fresh air. I don't live on this side of town, but I hope that this is always the mood there!

The food is very, very good, but unfortunately the "friction" of the customer service experience really gets in the way. The quick pick up option is very unreliable--about 75% of the time, even if the app says your food is ready and waiting in the pick-up bin, it's actually still behind the counter. This is a problem as the restaurant is chronically understaffed. It's not fun to get in a four-person line to get your "quick" pick-up. It's also really weird that if you order dine-in, you have to request your cup from the cashier (you cannot get it from where you pick up the rest of your order, even if you add an optional tip for, theoretically, better service). There is also the perennial problem that if you order a customized meal, about half the time there is an error in the ingredients. For example, missing/wrong salad ingredients, the wrong portion of bread, the wrong soup, etc., etc. They will correct it, but it means again waiting in line... Arggh. It's a shame, as the food is otherwise incredible. I'll still visit Panera often, but I'll probably drive a little further to another branch a little farther south that seems to have solved these issues. I'll probably limit my visits at this (closer) Panera to the simplest orders (i.e., to pick up one of their divine breads).