Panaderia La Hacienda

Avoid this bakery at all costs! The owner of the bakery had a bad attitude from the start, and when I asked how much the bread was (using company funds), she told me the price. I had an unexpected issue and accidentally knocked over a tray of bread. As I was ready to pay she then accused me of intentionally throwing the bread when I accidentally dropped it. She only charged me for 6 pieces, but her condescending tone and repeated accusations were unacceptable. When I tried to explain it was an accident. She gestured towards her “no service” poster as I said, “That's fine, you can refuse service, but please refund my money and I'll go elsewhere.” She then threatened to call the police. I replied, “Go ahead and call the police.” She put the phone down . She claimed that my accidentally knocking over the tray was putting her business at risk, and she was charging me $6 for the “damaged”bread. I pointed out that this was not a valid reason for her business to be in jeopardy. She then mentioned having cameras, but I clarified that the issue was not about the cameras or the money , I have no problem paying the damaged, but rather the way she was accusing me of intentionally throwing the bread, using her own words against her. That I wanted to make it clear that the incident was an accident, not intentional. As I was leaving, she threatened that if I came back and knocked over the bread again, she would charge me for everything. I assured her that there wouldn't be a next time and that our company will no longer be patronizing this bakery twice a week. If she threatens to call the cops on someone again, she should be aware that I have relatives who are familiar with the Dallas PD in this area. Dealing with such a toxic and uncooperative owner isn't worth the emotional energy. *** I left the bakery after paying a total of $20 in cash, but I only received 9 pieces of bread. I'm certain she overcharged me by more than just $6, as the damage was only a few pieces of bread.

Este lugar se lo recomiendo al 100% Muy amable la señora .Literalmente me salbo a última hora con un pastel de cumpleaños para mi mamá.El pastel quedo hermoso y delicioso .Muchas gracias!!! a todos los invitados les Encanto el pastel.

Muy rico los pasteles

The bread is rock hard

Bread was hard and recommend

Saturday, September 16, 2023, we purchased what appeared to be attractive fresh sweet bread. Afterwards we found all of it (10 pieces) to be hard and apparently old. Some of it was stale. Since we were on the road home we decided to not return it. We will never again purchase any sweet bread there again.

estuvo muy bien gracias la Recomiendo para que vallan

If you love sugar and Mexican desserts, Check this place out. Be careful in the area.

Tienen birote/torcido/pan francés/bolillos bien ricos. ~ They have really good French bread/white bread.