OS NYC

1) Customer service Overall, it’s not bad. Some employees are very polite and helpful, while some employees have typical “I don’t care/you will not disturb me” attitude. So, overall I would recommend to give tips and leave positive reviews. 2) Environment Good environment, they have a dining area and board games. However, sometimes they hold events (parties, tournaments, etc.), so it gets really noisy here. It distracts during games. No wonder it happens. I suppose they earn most of their money during events like those. 3) PCs (I haven’t used consoles) Internet connection: Computers in a vip area lag occasionally, it’s unplayable. Most other PCs lag rarely. FPS: High fps in Dota 2. Peripheral: Nice mouses by Hyperx, Logitec. Not bad headphones by Hyperx, Steelseries. I don’t like local keyboards, but these are just my preferences. I see almost everyone use local keyboards. The number of computers: I think they have quite a lot of computers, which in my opinion is unusual for Manhattan. Only one stream booth, but it actually seems enough. 4) Food/alcohol They have iced water and cups. It’s very convenient. They sell food and alcohol, but I didn’t try it. 5) Bathrooms Clean and good enough bathrooms with restrooms. They have always had soap. 6) Other It’s ok to occupy your PC if you are absent quite a long time :). It’s useful to remember about this when this place is crowded.

Nicely designed space with helpful staff and plenty of gaming to go around. Has mostly PC’s but also stations with the latest consoles. Cool big screen tv (it’s huge) when you walk in. Always enjoy my time here.

Super chill venue, love the vibes and the staff is excellent! Def gonna be here often

Chicken fingers look like fish and hard as hell. Staff is friendly. Drink menu kinda mid and expensive for the size. Music is...interesting. admission price is alright

Awesome place to chill and play games with friends. Staff was kind and helpful. First time there and definitely coming back for more !!