O'Charley's Restaurant & Bar

This was honestly the worst experience I've ever had at this restaurant my chicken tasted like fried fish and I hate seafood we sat at a table like 30 min before our waitress finally came and took our drinks and we had sat there so long we knew what we wanted to eat

They were shut down permanently. Busy McDonough. Some clown told me by phone they had no waiting. No joke.

I sat at the bar and the guy walked by me five times before acknowledging me. He finally comes over and takes my order, their famous tenders and fries. The food comes out, tiny tenders and cold fries. For being famous tenders, there was more breading than chicken. There is no way they’re fresh like they say. I asked for a sauce and he took ten minutes to get it because he was printing tickets for the other people. When I finally got it, I then had to ask for a napkin, because u was never provided with one. Oh, and if you want a new beer? No problem, but you’ll get it in your warm glass and not a new one. Vodka tonic? No problem. We’ve got bottles of tonic they have in the fridge. Not fresh out of a gun. Sorry I tried this place!

I travel every week for work and like to find a good restaurant at least once a week to eat at. Stayed in the hotel across the street so it was a convenient stop for dinner. Arrived at the restaurant and was immediately greeted and seated. The waiter was amazing. I am horrible with names, but he was on top of it from the time I was seated until I walked out the door. His customer service skills were top notch. I’ve been traveling weekly for the past 6 years and he was by far one of the best servers I’ve ever had. PS, the cedar plank salmon was cooked perfect and had a great flavor as well.

After waiting for an hour to be seated and seeing the very back area was completely empty, we finally got waited on and was taken to the back area that I saw empty earlier!!! Was disgusted about all the wait to be put in the area to begin with!!! Without having to have to wait so long!!! Waitress was attentive, but food and length of time in receiving food was terrible!!!! Also my fries were like warm, like they had been sitting out waiting for the rest of the meal to be ready. This is the second time in a row that this service has Ben this poor for our table!!! We only had 6 people this time because the other 3 were very disturbed from the last time and chose not to come back to your establishment. Because of the lousy service from the last time!!! This time several of the others stated that they were not coming back to your establishment again as well!! It is a shame that O'Charleys has dropped in the quality of the food, customer service and dropped in their reputation of making sure their customers were properly taken care of!!! And that the customers were satisfied and happy when they left?!! I had been a regular customer until these last 2 visits!!! I believe the next time we will consider going to Road House or Olive Garden!!!

Went to Stockbridge O'Charlies. The food was excellent. The service was great. Too bad you closed mine on Jonesboro Road In McDonough. ⭐⭐⭐⭐⭐

Long wait but food was good and bar staff plus our waitress were amazing.

My server Derrick was AMAZING!! I’m a former server who usually gets HORRIBLE service when I go out… but Derrick did such a GREAT JOB that my daughter and I will be coming back EVERY WEEK to sit in Derrick’s section!