good vibes, nice staff, gender neutral bathrooms. will come back for vibes alone 2/9 ~8PM
My toddler and I got food poisoning last night after eating here last night. We shared the pasta fresca.
Most of the time my order is right at this location which is why I drive extra distance to visit it, and I tip 10% on my orders due to accuracy and consistency. Usually, my orders are ready to go when I go to pick up. I went in today to pick up my order as usual and was told they didn’t have it, never received the order, told me I could call the other Noodles & Co location and see if they had it or I could re-order at this location (paying for my order twice). I went back to my car and looked at the app and indeed it was this location. When I went back in the manager checked her tablet and the worker suddenly found my order that she said wasn’t there 2 minutes ago. My order was missing or stolen, and my food was remade quickly, but the attitude towards me was like I made a mistake or came in and stole my order earlier? When the pick up orders should be better monitored and kept behind the counter especially in Arvada, should not feel like as the customer I did anything wrong when I didn’t. Thankfully moving soon so I will no longer be frequenting this location unless in the area, and will re-consider this location as my primary noodles and company go-to for Arvada. Noodles & company definitely has some work to do in all of their stores, unfortunately including this one.
Seemed like upper management was visiting the store when I was there last. They got got our order wrong twice and we left with the missing food such as side chicken that we ordered… wow can’t get orders correct even when corporate is in the store pull it together…
Ordered double meat in my to go order only to get home and see this. Sad to spend almost 5 extra dollars for nothing at all. Will never eat here again
I liked it more back when the noodles actually came with sauce