New Yu House Chinese Restaurant

3.9
(403 Reviews)
  • Business Photo
  • Business Photo
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Ratings of New Yu House Chinese Restaurant

google
Google
4.0
(344 Reviews)

Happy Hours & Specials

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Photos

  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo

Location & Hours

1100 Long Pond Rd Suite 105
Rochester, NY 14626
Monday
11:00 AM - 9:40 PM
Tuesday
11:00 AM - 9:40 PM
Wednesday
11:00 AM - 9:40 PM
Thursday
11:00 AM - 9:40 PM
Friday
11:00 AM - 9:40 PM
Saturday
11:00 AM - 9:40 PM
Sunday
12:00 PM - 9:40 PM

Recent Reviews

google
Apr 2024
Best Chinese delivery in Greece,NY! Never disappoints!
google
Apr 2024
Purchase food from this location for take-out. Upon placing the order the total was $59.56. This is the total on the website and the total with the emailed receipt. Upon paying for the food, to which my wife picked up and paid for, the total charge was $59.60. $0.04 cents is minor for us to pay but this shows that the amount paid was not the same as the receipt. This is fraudulent. This happening over 100's or 1000's of times over the course of one year equates to federal and likely state fraud. As far as the food, I ordered General Tso's Shrimp and the smell was fishy, like the food was older and not cleaned before cooking. And by the way, there was nothing indicating a higher charge for online ordering.
google
Mar 2024
Always fast and consistently good
google
Mar 2024
Ordered for specific time. Showed up 20 min early. Chicken was overcooked. We ate what we could. Called and spoke to someone who couldnt understand english, after getting through to her was offered a 10 dollar credit..when i asked if that could be put back on my card, i listened to them talk back and fourth in another language..then a less english speaking manager got on the phone and offered an 8 dollar credit. When asked what happened to the 10 dollar credit i was previously offered the manager said she didn't know who i talked to. And insisted i bring the over cooked chicken back to them for the $10 credit. Needless to say, i may or may not see the credit within 5 business days...i couldnt really understand her. This place used to be my favorite and recommended often. I will no longer do business there. They really went down hill for some reason.
google
Mar 2024
Take out is awesome, best I have had anywhere.
google
Mar 2024
nasty customer service, whatever lady answers the phone needs to be fired immediately, i don't care. she got more mad because we said no tip. just disgusting and i'll never call this place again.
google
Mar 2024
Great food, fast service.
google
Mar 2024
No communication between people who takes the order and delivery driver's.

Frequently Asked Questions

What is New Yu House Chinese Restaurant's rating?
New Yu House Chinese Restaurant is rated an average of 3.9/5 stars across various online platforms.