Nagomi Sushi and Korean BBQ

Good food, terrible service. Never again.

I have been going to Nagomi for a while now, and was disappointed with my last transaction there. Did not pick up the phone and when there was a problem with my order they did nothing to correct it. Enjoy their food but am upset with the service.

Friday evening, not too busy. My wife got BBQ and I got the hot bowl bibimbap. Both were excellent. The staff were kind and friendly. Even more so when they found out that my wife is from Korea and I can speak Korean. The prices are reasonable and the side dishes are unlimited. Coming back again with Korean friends when they come through or other friends when they are curious about Korean flavors. Vegetarian options: There isn't a lot in Korean cuisine that is vegetarian, but they are open to making things without meat. They were very kind when I requested bibimbap without meat.

Not bad at all. Prices reasonable with the rest of Ann Arbor.

Would have give a 0 star for the service if possible. Imagine a Korean BBQ with no help on cooking the meat (which is fine for me cause I am used to doing it myself) and don’t wanna change the grill for us. What am I tipping for then? Changing the grill is the most basic yet essential part for BBQ, not a single BBQ restaurant I have ever had in my entire life has this absurd “we will only change the grill for you once” policy. Even feels like the manager is listening to this Mexican server named something like Marco, feels like he is the one who doesn’t wanna do it. And don’t give me that “He is the only person doing the grill change and it’s a lot of work for him” speech, there was only one table which was us eating BBQ, I don’t think it was too much to ask for two grill change in 1hr. Stop imposing your “morals” on me when you should really be hiring more helpers, it is not on the customers that you only have 1 staff doing grill change.

We used to go here all the time and the food was really good. Went back recently and the rice was a bit mushy but otherwise yummy. The staff is super friendly!