Munchies Cafe

El mejor cafe de miami rapides y servicio

Good place to have cuban coffee

Always go there for a quick but good breakfast, either empanadas and cafe con leche or full breakfast, but always great service!

Excelente

I have been a customer here for a while. I always came back because the food was decent for the price. However, this is not the case anymore. I order breaded steak with white rice and beans and an extra side dish of tostones. I have a decent job and can afford to pay whatever I order. The tostones order was only 3 over cooked pieces and were $4. I just didn’t feel like paying $4 for 3 pieces and over cooked! Plenty of other Hispanic, restaurants charge you the same and you get a batch of at least 6 Tostones. I asked the waiter to take it back. I tried the food and the rice was not fresh and the breaded steak had absolutely no flavor no seasoning and overcooked super dry. The rice had hard pieces to a point I had to stop eating the rice. The owner came to the table and said what is it now just by her approach I know she was bothered because I told the waitress that I didn’t want the tostones. I explained to the owner what the rice taste like and I explained that the oil they used to fry the breaded steak taste like they fried fish. It’s maybe old. The owner immediately got defensive, and said no that I was completely wrong because it was fresh. And proceeded to say, don’t worry about it you don’t have to eat it, and she grabbed the food, and took it away being very sarcastic. She got so bothered by The constructive criticism that she said, why don’t you come to the back of the kitchen and I can show. I had to tell her in Spanish that she can’t get like that just because she’s getting constructive criticism from customers when I pointed that out to her is when she got more sarcastic and said you’re right because the customers always right whatever. I am not a cheap customer that can’t afford or know the difference between good fresh and quality food but it’s not ok to over charge customers with 3 over cooked tostones and old rice with no flavor meat. As a owner, you should be open to constructive criticism because that’s what’s going to allow you to grow as a business owner. Needless to say, no worries, I will never go back just because the quality of the food and the service that I got from the owner. It’s just not worth my time and money. If you’re going to sell bad quality food, at least be Great with your people skills!