The Retro Grill Atlanta

Never open

Absolutely great Food and Service 10/10!!! 100% Recommended, I had the Philly and wings!!

I order the Salmon Philly, I don’t like mayo like that so I requested could I get BBQ sauce to replace the mayo, they explained they do not have BBQ sauce but have their own version of a sauce like BBQ, which was fine with me. The sandwich was good, but I wish they could had ran the sauce throughout the sandwich because the homemade sauce was pretty good. The Philly was very filling. The salmon was chopped at a good cut; therefore, the sandwich got a 7/10. The fries were not my favorite, seemed over cooked 2/10 giving them 2pts for trying with the seasoning. Now, the customer services, this is where my biggest concern was and it was very disappointing. I was so excited to support this company especially being in Cobb; Smyrna at that; the cashier was very nonchalant, no sense of urgency in taking customers orders, and as a whole, the employees facial expressions spoke as if they really didn’t want to be bothered or be there, if I was to rate customer service that would be 1/10. They get 1pt for taking my order. Then the floors, my god, they were very sticky, to the point you can hear the sound of your shoes lifting when walking on them. What’s really disheartening is knowing you’ll been looking forward to going to this spot in your community and supporting your people and to be treated as if you are bothering them made my visit uncomfortable and discouraging. Unfortunately, this will be my last time visiting and I hate that. In conclusion, I only wish their business the success it deserves, but for me I will have to dine elsewhere.

Drove all the way up here and they are closed food is great but every time I try n eat here the are out of something or they closed early I won’t be back

Good service

All these ratings for me started as a 5 star experience on all levels. Food was fire, service was fire, attention to detail was fire as well. That has all changed as of recently. I was a multiple visits during the week customer to now being done with them. I had my orders on reorder through the app only to notice that the price was the same for the wings but instead of receiving 10, you only get 6 FOR THE SAME PRICE. These are whole wings. So imagine paying over $42 for 12 wings instead of 20. Also without the boss sauce that you asked for as well lukewarm customer service that was disingenuous and no eye contact. I asked why they did this(not annotating the change and only offering 6 wings instead of 10, the gentleman said "because we sell out.") I know this place is successful but guys don't forget what got yall there. Hope yall can turn this around in the future.

Poor customer service they talked the whole time. They serviced their regular that came after me food first which caused me to be there more than an hour. Once I got my food my hand full of end fries were cold and my salmon Philly was dry. I really didn’t have another hour to give. I live 45 mins away. My first experience was not a good one.

Closed when they were suppose to be opened…wasted gas and time!!!

This restaurant is very unprofessional. I go in yesterday for the first time to try this restaurant at 6:30. I ask the cashier were they close bc neither greeted me, he says no but the lite skin dude in the back with a little Afro says they are close. So I ask him the hours he says 11am-7pm again it’s 6:30 pm. So I’m asking how y’all close 30 minutes prior to 7pm he drinks his milkshake crook his head sideways and says they do not do walk in orders all nonchalant at 6:30. No where on the website or windows of the building it says this he didn’t offer that info I had to ask him how it works. I own four business I was looking to inquire their service once a week to feed my 50 employees but lite skin fellow in the back ruined that.