It’s 11am I’m waiting 3 minutes to just get a simple soda inside the dinning room 3 manager one of them was the GM are in the corner talking finally got my order taken by the GM I go for my soda the soda fountain area it’s sticky there’s fruit flys flying around the soda label for The Coca-Cola on the far left side I let the GM know she send another manager he clean where I saw the fruit flys but what about actually cleaning it with hot water and sanitizer I work in a high-level restaurant and our manager enforces us to clean the fountain areas for healthcode reasons. This McDonald’s is full with healthcode violations from not cleaning the place up y’all need to do better. I would have took pictures but this review should be enough
The food was OK. Everything else was great.
This was the worst experience I have ever had at a McDonalds.I ordered from the one one Waters and Hanley. My order was not complicated, a cheeseburger happy meal, 2 hamburgers and a LG mcdouble meal with no special requests. I ordered at 11am for the lunch switch over and the drive thru parked me? Seriously? After 4 wrong orders I asked for the manager. I had my 3 grandkids in the vehicle ages 9, 5, and 8 months so I could not go into the store.The manager came out to see what was wrong....I was still missing a large fry. It is now 11:20.I finally received a complete order 20 minutes after I first ordered. Ridiculous.I worked for McDonald's in the 90's for 3 years. This service would not have been acceptable then and should not be now. I was not looking for comps but at the very least the order should have been comped after waiting 20 minutes
I drove up to the drive-thru and waited 4-5 mins for someone to respond, when someone greeted me and I said I’m using my app, I gave them my code for 15% off my meal for my transaction. I ordered for 2 Big Mac meals and the limited time spicy nugget meal and when I finished she responded with “anything else” with a foul attitude. She took my order however I asked for orange coke and I didn’t ask for an upgrade for a large drink as well. As I paid for my order and without realizing and left with my food, my discount wasn’t applied. I let it go, but when the food was handed to me they gave my family and myself drinks in a coffee cup because they didn’t have cups and the Big Macs that I ordered, the buns were stale and hard. I was so disappointed that I’m never going to this McDonald’s ever again. It’s no wonder why I hear people talk foul about this McDonald and that it’s known there’s a foul old lady who works there.