The lady in the car through screamed at me very rudely because I couldn't understand what she was asking. I'm not coming back. It happened just now. Wednesday, January 24th, at 8:35 am
My family and I recently had a less than satisfactory experience at the McDonald's on Avalon. After enjoying a delightful meal at an upscale restaurant, we decided to indulge in a sweet treat on our way home. Despite the chilly weather, we all had a craving for ice cream sundaes. However, our anticipation turned into disappointment when we were informed that their ice cream machine was down. This wasn't a one-time occurrence. This particular issue has happened to us multiple times at this specific McDonald's location (we often drive by this location right after going out since it’s right off the freeway on the way home). We've been denied our craving for ice cream sundaes around five or six times due to the same reason. It's unclear whether they're cleaning their machine or if it's already cleaned and they simply don't want to use it. Regardless, this recurring issue has left a sour taste in our mouths. This consistent disappointment has not only affected our desire for their ice cream but has also impacted our overall attitude towards dining at this location for other meals. It's disheartening to see a global chain like McDonald's failing to meet the expectations of its customers, especially when it comes to something as simple as an ice cream sundae. In conclusion, our experience at McDonald's on Avalon has been far from satisfactory. The recurring issue with the ice cream machine has been a source of frustration and disappointment. I hope they rectify this issue soon, as it is certainly affecting their customer satisfaction and potentially their overall business.
Holy moly todays burger was unlike any other day, someone who cares is in the kitchen today!
It's mcdonald's, the food ok