Good was hot and made exactly like we wanted. Pizza looked nice and tasted great. Employees were friendly and polite.
I got my food two hours late and still paid for it in full... plus they left out my sauces for the cheesy bread and still waiting for it an hour later smh They use to be my fav. go to when I don't feel like cooking
It just seems like customer service is a lost art. I was having a company celebration lunch and ordered my pizzas (20+) several days in advance. I even called to find out what time they could deliver those pizzas so I could schedule our meeting. I was given a time and therefore planned our gathering accordingly. My noon delivery showed up at 12:51. 51 minutes late!! No apologies, no thank you's (after a $45 tip) no "we'll try better".........nothing. I had even called that morning to make sure it was all still on schedule. All you had to do was tell me you couldn't hit the delivery time and I could have made arrangements. Instead, we all stood around in the cold, waiting for pizza. Don't worry Marco's, we'll go back to Domino's or Little Caesars. We love their pizza - it really can't be beat - but we can't accept that kind of service from someone in the service industry!
This place in normally solid. Made an online order for delivery to my house for the wife and kids over an hour ago. Can't even track the order. No one answers the phone in store. Disappointed
My personal favorite place to order pizza with a great, very affordable price.
My experience at Marco's Pizza in Huntsville, AL, on Bob Wallace Dr, was nothing short of disappointing. After placing my order online, I was left waiting for over 90 minutes, with the tracker showing "out for delivery" for an hour. Seeking answers, I encountered a rude phone operator who provided no solutions, simply stating, "it will get there when it does." The discrepancy between the website's promised delivery time and the reality was frustrating, especially since online ordering is the only way to access certain deals. The end result? Cold pizza on a Friday night, a stark reminder I could have opted for a DiGiorno at a fraction of the cost back at my hotel. To add insult to injury, my order was incorrect, and my drink was missing. Marco's, this level of service is unacceptable. Either improve or reconsider your business.
Marcos pizza is no ordinary pizza joint. From the timely and excellent service, to the selection of wings, huge salads, and pizza bowls for the gluten...
Mario's is our new favorite Italian restaurant!! We've order for takeout before but never ate in.
The Mario's Special pizza was incredible. Flavors I have...