Food is usually good , give em a try
The food was of varying temperatures. The fountain machine wasn't mixed properly, some drinks were completely disgusting. Service was poor; man taking our order didn't speak.
Stopped by at 7 pm to get some Long John Silvers. I was told that side of the store was already closed. At 7pm....who closes a fast food restaurant at 7pm?
We went through the drive thru and got awesome timely service. We love going there. Rock on.....
Wow, I am speechless. Just came in at 5:30 pm on Wednesday evening, and ordered dinner off the Long John Silvers menu - chicken planks and shrimp. Was waiting about 5 mins for my food and they placed a bag on the counter. I did not see it or hear them call my order so I did not realize that was my food. About 2 minutes later the manager came by and asked if I was waiting on an order. I said yes and he said, “apologies but that was your order on the counter - but please give me 5 minutes because that food was not fresh made and I want to get you fresh food”. I waited 5 mins and he brought out fresh food. He said “sorry for the wait but I didn’t want to do you like that, this food was just made”. I cannot remember the last time a fast food manager demonstrated that level of care for me as a customer. I’m not sure it’s ever happened. Kudos to this manager, I did t get his name and wish I had. He really gets it.