LoLa 41 Palm Beach

Amazing place! We were staying at the hotel, and it was perfect to have such a high quality food so close to us!!

We had a 7:30 reservation which we were going to be late for, so we called around 6:45 to let them know we would be about thirty minutes late and they were very accommodative. We drive an hour to get here, to arrive for them to tell us they closed the patio because of the rain so they can’t seat us. Instead, they said we had to wait until all the other tables were seated and other tables who were also on the patio were seated. They didn’t know the timing of how long the wait would be. That’s fine, I understand that things happen. However when we called, it would have been nicer to have been told this would be the case. We could have decided not to follow through with our reservation without wasting anyone’s time. I was speaking to the man at the front desk where I suggested that it would’ve been appreciated if they had done so, and asked if he had a sense of how long it would take, when the blonde lady at the front desk rudely cut me off to defend herself. At the end of the day I am not blaming anyone, and I don’t really care what is being said- I just would have appreciated a heads up is all. I understand that things go wrong. We have been here before and liked it but I’d have to rate the customer service a zero if I am being spoken to this way. The situation was annoying but it was no one’s fault- we just wanted a bit of professional courtesy. I just really did not appreciate being talked to this way. I would suggest not working in hospitality or client services if you don’t know how to act without aggression. We left out of principle, and honestly I feel like everyone else except that blonde lady was trying to be helpful or at least apologetic.

Delicious Asian cuisine in White Elephant hotel.

An amazing meal, best Peking Duck anywhere. Service is always great. Fan fave!!

The best food ever , very friendly and cozy inside

Very good food, good service, loud Restaurant.