Laguna Bakery and Filipino Food

The food is always great! I put in a big pre order for my mother to pick up. Food wasn't ready, but they were able to get everything packaged quickly once she arrived. I am disappointed that the lumpia are cut in half. If you get a party platter of 20 it's only 10 lumpia. But they are so yummy! Chicken adobo and afritata were great!

Food was decently priced, so it gets two stars. However, the lady on the counter acted like we were interrupting her chica and chismis with another employee. She acts disinterested and rude. We tried asking her some questions and she would act like she did not hear me when I was just right in front of her. She kept walking away and talking to the other employee. They also seem to discriminate and be nicer if a person can speak tagalog or not. Wording and format of menu is also quite confussing. If you are looking for good filipino food and service, just go to Ihaw-Ihaw, Felynn, or MayMar.

The food is reasonably priced and they give you good portions - that’s 5 out of 5. I read the reviews maybe it was my lucky day that I didn’t experience rudeness or poor service - that’s 3 out of 5. I ordered pancit (which is only 50 cents more compared to if you got white rice) with 2 entrees: pork sisig and kare kare. The food was good: 4 out of 5. The variety of baked and prepared food was good: they have siopao (steamed buns), pan de sal plain or with butter and sugar), kutsinta, cassava cake… slightly disappointing is their mung bean hopia - looked fresh but the mung bean filling was dry.

As a Filipino, I’m disappointed to see such behavior from the people who run this business. I have hardly ever met another Filipino with terrible behavior and allowing that to exist within your own business is just plain insanity. It’s baffles me that it still exists. Food is bland. Pancit is dry. Lumpia is skimpy. Why oh why do you still have out moldy desserts on the table?? If you’re not willing to keep up with the presentation of your business I have to question how you manage things in the kitchen. This business needs to do better!! I’ve never seen a small business carry themselves in this manner. Small businesses take pride in their product and service and this place certainly doesn’t!

If I could give zero I would. Story time. The woman who rung me up was very nasty. At first she said my total was 12.87, or maybe 13.87. I admire I might have heard her wrong. My card declined twice because apparently I needed to accept a payment in my cash app I order for the money to be there. Took me two times to figure that out lol. But once I got home, I saw that so they charged me for a 10 piece veggie lumpia and small veggie pancit and I banana pancit. I realized when I got home and checked the receipt, I saw that it swiped for 13.87, so I called to let them know that I think they overcharged me. She said they only do a minimum of 10 for veggie lumpia, so that was a miscommunication bc they never would have filled my order had they heard me say 10. I accepted that , but also the lumpia wasn’t good in my opinion so I let her know that at the end. To me it tasted like the kind u buy in bulk from the grocery store rather than hand rolled, but that’s my opinion. I asked her if there was anything we could do about the situation I was thinking maybe a credit, at the most. But I was prepared for her to not be able to accommodate that. It seems like a small business and I know how refunds and stuff can be a headache for smaller businesses so I was prepared for a no lol. She snapped!! Literally started yelling at me about “that’s why your card was insufficient. Twice. And u should just say u don’t like the food instead of trying to get free food!” I told her it was both. The money I thought I was overcharged and the food. And as she continued to yell, I hung up and told I would just leave a review. Do y’all know she called me BACK?!! Yelling that I could leave a review if I wanted and that she would tell “the public” about me. I went back to the store with my uneaten food (except a half an lumpia lol) to maybe get an entire refund and footage of her behavior. She declined my refund request, continued accusing me of trying to get free food, and continued trying to embarrass me by saying, “that’s why your card got declined. Twice.” Lol She and another lady behind the counter asked me to leave and I did but not before I dropped my bag of fresh food on the floor (nothing spilled out. Everything was in a container.) I’m not eating anyone’s food who has that type of energy towards me. It’s not about the money. Her customer service, disrespect, stereotyping and attempts to embarrass me were completely unprofessional, rude, and simply unkind. I didn’t have an attitude when I called back even about the food. It wasn’t until she started going on and on about my card and me trying to basically scam her to get free food that I got upset and offended.

Yummm!!

I found flavortown at Laguna Bakery and Fililino Food. I got curry chicken w/ pancit and vegetables while my bf got chicken adobo with rice. We also ordered 20 pieces of lumpia, 4 BBQ chicken skewers (not pictured), and 1 can of diet coke. All together it came to $40. We have plenty of food for leftovers and everything tasted delicious aside from the pancit which tasted like pure salt. Great food, great value and lovely staff who helped us make selections. In terms of atmosphere, I just wish they had tables for customers to sit at as it got a little messt at our car. We will return!

quick delivery! kawali and lumpia are 100, v good value for good food :)