This was my first time ordering cupcakes from this shop and I'm disappointed. Cupcakes are not supposed to look like this. All of them are flat with a little icing slapped on top. I could've made better cupcakes at home. I tried calling about this issue, and I was placed on hold for a while. I've been trying to call back and now they won't answer the phone. I will NEVER purchase from here again.
I’m usually a happy camper but lately it’s not giving freshly baked cupcakes. I’m still sticking beside yall
Delicious! Great customer service! Scarlet Letter, Tall, Dark and Handsome and Rosè All Day cupcakes. The sorrel drink was delicious as well.
Kascha did my 27th birthday cake and it was amazing! The salted caramel drizzle was perfect, and it made my birthday that much sweeter. I will definitely order from them again; thank you!
Bought cupcakes. They were small but very good. The clerk could have been more engaging. Just handed me my box & walked away. Vegetarian options: There was a vegan cupcake offered.
The place was mostly empty. There were 2 people on their laptops and 2 employees behind the counter. I ordered a matcha, but it was LOADED with sugar . I took one sip and let them know I really couldn't drink it. She offered an alternate drink, so I got an earl grey. They never called me to get it and set it on top of the coffee machine behind the counter. When my friend's drip coffee was ready, I asked for a refund for the matcha. She apologized for forgetting about the earl grey and handed me a lukewarm cup from atop the coffee machine. I asked for a refund instead, but she didn't know how to process that. Before I left, she made a point of only telling my friend to be sure to come back for more drip coffee... I poured out the mystery drink outside. I didn't try their cupcakes, bc all the vegan flavors were sold out. I don't know why they don't just offer all vegan flavors - egg and dairy allergies are real.
First Timer But I Know It Won't Be My Last I've In Love Will Kupcakrie Because I Love Sweets ☕️
The cup cakes taste like cornbread . The icing is really good thin