Pulled up to drive through, 3 individuals taking out 1 rolling trash can. Waited for them to get back in store for order to be taken. The Employee who took order was rude and interrupting while trying to order. The employee that served my food didn’t greet me. She took my card for payment and handed drink and shut window. Then after a wait came back and shoved food towards me and shut door. I had to wait and ask for my card back. Wont be stopping at this location again.
This one does it right, seemed like I was a kid again.
The food was cold and a little soggy
It was just a little too slow I had enough employees
The classic insatiable Krystal burger cannot be beat. You can travel the world and I challenge you to get a better "mini" burger at an odder hour than 3:33 AM. The staff as always was top notch and sweet as they could be. Will definitely pop in next time I am in the region.
I've always loved Krystal, but my last experience was not good. We got in the drive-thru line at about 10 to 11 in the evening and spent 25 minutes in line. We had ordered 6 Krystals with cheese and two orders of fries and 1 coke and were charged $16.52, which when I think about what Krystals used to cost I can't help thinking that's a little outrageous, but it is what it is, but then we got on the road and a couple of miles down the road my friend said they only gave us one order of fries. I just assumed they hadn't heard me place the order for the second order of fries but then I looked at my receipt the next day and found out they had charged for both orders of fries but had only put one order in the bag. Disappointing but considering I enjoy Krystal, I'll still probably go back again sometime.