The employee that helped us was so nice I appreciate it
Got our food fast and people were nice
I never go to KFC, but I figured I'd grab it on the way home and... pretty bad experience. Cold food, chicken was clearly old, not to mention $35 for an 8 piece combo. They didnt have the proper large side containers so portions were bad. Also what kind of company doesnt accept Discover in 2024? Will not go back again.
Great food but requires better customer service
I have not been to this place in years but they were advertising crispy chicken nuggets but when I brought them it was nothing like they showed or pictured it to be so I say that's false advertisement.
When I pulled up to the drive thru the young man was talking on his cell phone which I thought was rude. He gave me my order and said have a good day. My order was wrong even though I only got 2 items, so I had to come back though the drive thru. I handed the gentleman my item and he said go park in front. The only reason I am writing this is the fact that I had to wait so long for them to bring me a wrap with no apology for the mistake to boot. Customer service SUCKS now a days.
The worst kfc in fresno by far do not order from this place. I literally live 3 minutes away from this place and I would rather drive across town to get better food better quality and most importantly better customer service.