Comfortable environment, and great event nights to mix things up. From trivia to bingo to music or movie nights, there's always something going on. Friendly, knowledgeable staff, and plenty of amenities such as games and charging stations for personal devices. They even have a water bowl and treats for your fur babies.
I went with my wife tonight after reading the reviews and let me say we were super happy we picked this gem Our “Kavatender Ryan” was very knowledgeable and friendly and attentive making sure we were well taken care of! Thank you Ryan you made the experience a ⭐️⭐️⭐️⭐️⭐️ we will definitely be back soon!!! For anyone wanting to experience the Kraton and kava experience don’t wait and come to this asap!!☺️✨
It's crazy that a place built with the roots of "caring for one another" that'd you'd have employees, Alexandra, screaming at other business workers in the area at 7am over a parking spot that seemed to read "freight zone" which typically is an illegal parking space. For that I went to another place just so I wasn't a victim of a bad customer experience
I would go often usually 2-3 times a week, and every time I would be harassed by homeless folk. It's odd to find a place down in the downtown area where they don't have security inside or outside of the building. Normally I would sit outside because it is wayyyyyyy too crowded inside. But lately the homeless has been a huge issue for me. My safety being number one. The drinks are okay, but I've gone to other tea shops where the drinks are a lot stronger. And there isn't anything "special" regarding drinks, just bland, teas. And they're more expensive than the other tea bars I go to!
I come in, maybe, twice a week and I decided to stop by this morning. I was disappointed with the service this morning. Took 10 minutes for the guy to look up from his laptop before he even acknowledged me. Then proceeded to get my order wrong. I usually love all the people working because they’re so friendly and welcoming but he was not.
I've been a regular for a long time. I've spent alot of time observing what goes on around here. As of recently this place has been ran to the ground, largely because the manager has a massive chip on his shoulder and is blinded by his pride to see it. As of lately the store has completely lost touch with the concept of what a kava bar truly is. The bar lost a vast majority of its loyal community unfortunately and certainly seems like we were never appreciated from the start. There has been many scenerios where the manager has bad mouthed indiviuals to others, as well as intentionally tried to drive them out and caused immature and childlike drama for no good reason. From the looks of it, it's nearly always coming from emotions fueled by jelously and selfishness. It's ridiculous. This bar is not what it used to be, and is nearly vacant nowadays, and for good reason. A large portion of the loyal regulars have jumped ship, and its all credited to a manager who cant keep his mouth shut and is always getting involved in everyone's business and starting issues and drama with others he doesnt like. As well as many other complaints. This indiviual has single handedly ruined this place. I hope it flourishes again in the future.
The girl was super nice and walked me through everything, was patient with me and the latte was so good! Plus vegan snacks, love that!