Just came here for the first time after being in the area and hungry. Note - I'm from uptown BX and have been a connoisseur of jerk for over 30 years. Initially, I tried ordering in advance through DoorDash but even though it said I could pick 2 sides, there was no option to pick anything, so I went in person. Upon entering at 7:30pm, there was no customers and I wondered could this be a bad sign. The heavyset woman behind the bar had the most offending demeanor and treated me as if I was interrupting her sleep. Said woman asked me my order and I recited it to her, however she did not take a note or even type anything on the computer, and I recalled thinking if her memory was excellent. After she appeared to listen to me, she then slowly walked over to the computer and asked me to run it all by her again, and I felt as if I were in slow motion because she again was acting like she just woke up. I was told to come back in 20 minutes, and I remarked the experience of the DoorDash ordering issue, to which she stated it does work, I was the one doing something wrong. So, I opened up the app to show her the same steps I initally followed, and her reply was simply "oh". Now, comes the food: Jerk Chicken, rice & peas(oxtail gravy on top) and cabbage. The chicken was a bit tender however it tasted like they used Walkerswood Jerk seasoning, and an excessive amount to that point. The rice & peas were a darker color than usual and was gummy. The cabbage was good, however I literally received a small cat food can portion. I don't expect excellent customer service from a Jamaican restaurant, but this was by far the worst experience I have ever received. P.S. - The bar looked attractive and I guarantee that is what most people go there for - drink and hear loud distorted music from their subpar sound system. Y'all can most certainly do better and I would NEVER recommend. P.P.S. - Sorry I failed to post a pic of the food, I was starving.