Had to wait for my receipt. Could have gave it to me when I ordered. Had to wait 10 min and this is during my working hours, so my time is important just as taking an order and processing it correctly is important. Need to better.
The food is fine. Typical Jimmy John’s but this location is painfully slow. Idk if it’s under staffing or another issue but I wouldn’t go if you plan to run in and out.
Ordered a giant #14. It was supposed to come with turkey and roast beef but was missing the roast beef. Called back and was told I could get in store credit which was 1 free giant sub. I called a couple days later to make sure the deal will be honored, the person I spoke to said yes and they would have my sandwich ready to come pick up. I was already on my way to go get it when I recieved a call from them and was told that they could not honor the deal when I was previously told twice they would. Apparently the very first person I spoke to did not write anything down as proof of my in store credit, and did not inform their manager. Messing up a sandwich is an honest mistake. But you should never give a customer false promises. Extremely disappponting.
Hands down slowest JJ I’ve ever been to. Waited 10 mins for a couple slims while the place is empty. The two employees are laughing and goofing around all the while
I ordered a giant sub was giving a half of one then was charged $11 for a extra sub and I already paid 17 for the combo so your telling me a big sub combo is $27 that's bull
I tried to order delivery, but that failed. After waiting for an hour, I called the restaurant just for the manager to apologize for "not seeing" my order come through and saying it will be a few until it is ready. I canceled the order and moved to the next place.
Now, these guys know how to make a great hoagie/sandwiches a little better than Jersey Mike's ... Sorry, Mike's, but you are 2nd on my hoagie list ....lol
Shout out to Juan who makes my sandwich right! Definitely get Juan to make your sandwich…you won’t be disappointed! It will be good!