Gave us someone else's food and didn't get the extra tomatoes even though I said it 2 times. Hardly any avocado spread on the veggie sub. Staff were not very happy.
Very Clean and the Subs are Very good
I order a few times a month. The food is good every time. I use the mobile app and it's ready on time, every time. No problems here.
I love Jimmy Johns but I recommend only ordering take out/pick up from this location. The delivery situation is a mess. I've been ordering for years and it's a real coin toss whether they will actually have drivers. I really wish they would turn off the delivery option on mobile ordering if they don't have drivers it would save me a lot of hassle. Today they texted me and said they placed an order for me through Uber eats. I was fine with that until Uber never delivered. The driver would not respond. Jimmy John's told me I had to talk to Uber so I called Uber eats customer service who transferred me 3-4 times to people who would not help me bc the order had not in fact been placed through my own Uber eats account. I had to call Jimmy John's yet again and get a manager to help issue a refund. I will say the staff are always helpful and communicative, which I appreciate. Just stay away from delivery orders.
Buyer be warned!! Watch their total amount. A standard menu favorite should be $13.81. They will forget to hit the combo button and charge you $14.62 and lie to you and say the prices went up, like the manager Grace did. liars and a rip off. Watch for the big heavy set guy behind the register too, He will up charge you when you clearly say no, like adding cheese. Parking: limited