You have got to be kidding me. My husband ordered us dinner. I didn't think I needed to check if the bread was edible... but take a look at the video. That's how stale and hard this is. Can't eat it. Certainly not going to reorder something. A refund would be nice.
$4 delivery fee is insane when the delivery area is probably about 2 miles.
You guys need to all quit! Running a Jimmy Johns is very easy. I did it for years!! You don't follow directions to make sandwhiches properly, your driver is extremely rude and too lazy to get out of the car his mommy bought him, and this is now the 2nd time youve manage to provide a disgusting sandwhich with abismal customer service. There is so much oil on my sandwhich ita leaking out of the wrappping into the bag. No mayo means NO MAYO- do you not understand simple english. No mayo doesnt mean to add 3-4 servings of it!!! Congrats guys! I will never eat at another Jimmy Johns as long as I live. I hope you all are fired.
Took an hour to deliver food less than a mile away. Really a bummer. Given the other reviews, this may be more of a management issue than an employee one.
Half of the time they put in stuff you specifically ask to be kept out (like tomatoes). Today I went and it took 22 minutes to get my sandwich. Ridiculous and they should give you a heads-up with they’re going to be lollygagging.
This is the 3rd order my office has had to cancel after waiting over an hour for our delivery. Today, it’s been an hour and fifteen minutes, I just called and they couldn’t say if I would get my order in the next 15 minutes for a total of an hour and a half to get our food. The refund takes 3-5 business days and we have to re-order from elsewhere or go without lunch. Truly the most frustrating and their slogan used to be “freaky fast.”