Leo was the absolute best. He greeted us at the door, sat us at a table, then went above and beyond serving us our meals. Will defiantly be back to see him.
I walked up to Togo where I saw the lady working the counter and one customer standing in silence as the customer was deciding what to order. I adked if she had my delivery order ready. She looked at me, smiled, and said nothing as if I spoke out of turn, and turned her head away for another 5 mins while the customer ordered. Seems like she would take literally 2 steps to hand that to me to get it to the customer quicker. This is prime example of poor customer service.
Working in Birmingham, AL for an extended period of time and Jim 'N' Nick's was right up the street from both my hotel and my work site so we stopped in for lunch one time. Listen, I enjoyed myself SO MUCH that I returned 2 more times for dinner! Here's why! Atmosphere/Appearance: This place is huge and has a fairly large footprint for being in a downtown setting. No private parking, but there's plenty of street parking. Once inside you're greeted by a wide-open dining room and a big center bar with seating on 3 sides. There are dining booths on both sides and plenty of standard tables. If you walk on the left side of the bar and head toward the back you'll see the to-go section where you can walk right up to the counter and order your food to roll out with. Service: I can't remember the name of our servers, but we sat at the bar each time and everyone was wonderful. As a collective they were funny, sweet, likeable and personable. Food: Like I mentioned, the first time we came, it was for lunch. Then they dropped those complimentary cheesy muffins in front of us, I was befuddled, beside myself and just bewildered. They were AMAZING. I could've eaten JUST THOSE for lunch and been so happy. However, for lunch I wanted something light and went with their Chopped Southern Salad which consists of smoked chicken, smoked onions, sweet corn, cheddar cheese, bacon, cucumber, tomatoes, almonds and homemade croutons then tossed in house-made vinaigrette. It was delightfully fresh, yet filling and savory. I loved it. However, I saw they had smoked wings so on my next visit I came in for those... I was able to try 2 flavors, their Buffalo and Morgan Co. White Sauce (also knows as Alabama BBQ sauce). They were DELIGHTFUL. This may have been the first time I was able to try an Alabama BBQ sauce and I really liked it's savory-ness. It's a mayonnaise-based sauce which gives it its white color and rounded flavor. The Buffalo was thick and hearty, better than a watery traditional Buffalo sauce. On my 3rd visit I tried out their Combo Plate. On it was their smoked turkey, fried catfish and beef brisket. On the side was a salad and a lil' cup of mac & cheese. The food was so delicious it really made me think this place was like a one-off. Much to my surprise there are Jim 'N' Nick's BBQ places ALL OVER THE SOUTH! Nice job guys. Value: It's a BBQ place and usually they aren't cheap. I feel like $30.00 is enough to come here and pig out with! In conclusion, I loved it here... That's why I hit this place up 3 times. Lol. I will certainly pay this place a return visit or check out another one if I'm in the area!