Jersey Mike's Subs

Absolutely HORRIBLE!!! Employees DO NOT ACKNOWLEDGE you being there.

So ordered online for pickup. Came in at the time at said and my order wasn’t ready. I saw a few employees on their phones and in the back. I’m assuming they are making my food. But another customer came up and they asked her about her order. I’ve already been waiting there 5 mins and no one approached me. So I asked about mine. The employee said it’s being made and looked confused. There were about 5 tickets that were printed that I’m assuming they ignored. Mine finally got made, but they put it on the back counter instead of handing it to me. So finally I guess she remembered that I was standing there and gave me my food. I took my food and I guess she wanted me to say thank you. I just took the bag and walked towards the door. She yelled out You’re Welcome rudely. I turned and told her why I didn’t say thank you. She was just like oh. No apology. Do better about your customer service.

I've given them a try on 2 occasions. The first evening no one was at the counter to help. Then finally a young lady came out from back to take our order. She had a bad attitude and was being lazy about simple request. The second visit, a blonde haired guy took my order and then burped loudly and rudely in my face. It made me want to ask for a refund. However, I had somewhere to be and just wanted to get out of there! smh! These new kids need customer service training bad!!

Update 2/24: I pick up at this location often. The subs are always fresh and delicious. Always made quickly. The best chain subs you can get in town. This is the first time I've had Jersey Mike's at any location and I've got to say, this is one awesome sub! I ordered the italian. This thing was delicious. Definitely one of the most qualitiy subs I've ever had. The staff was working really hard. They were either swamped or just a bit understaffed but they were doing great. Definitely would love to eat another sub from here again!

I am amazed at this locations’ level of customer service. I was waiting on someone to pinch me. The store was so clean the staff was the cleanest I’ve seen in years and I eat out every day… They take their time with your sandwich like their painting a picture… They make eye contact, smile and engage. They are in uniform, and work really smoothly with eachother. To the manager- Kuddos, you’ve build a one of a kind Team. literally- My $5 turkey sandwich was the highlight of The month, and I’ve spent at least $1,000 elsewhere on high end food. Very satisfied. Thank you a million times, God bless you. You don’t get that experience often anymore.

Lexy gave wonderful services, very up bet personally will come back anytime

The staff are very helpful and polite! The place is clean, super fast service and Lexi truly cares about customer service and works hard to provide the best experience for fist time customers. It's safe to say my office will be getting our lunch here at LEAST twice a week! Thank y'all!!

Extremely rude staff with attitudes. After making my order wrong they proceeded to tell me, “id be okay, and that they won’t remake it”. Extremely unprofessional. Was also rude to other customers walking in.

The best Jersey Mike's I've been to, I have been there multiple times and it is great every time. The workers are delightful and a joy to talk to and made our sandwich just how I specified. Their attitude really made my day. It was very clean and bright, would definitely recommend a visit.