Jack's

The food has been bad and the service is bad ... There is nothing good to say about this place .... When u have bad ppl running the store u have bad service. FASTFORWARD TO 3/14/24 I KEEP GIVING JACKS A CHANCE TO GET BETTER BUT I WENT INTO THE LOBBY TO OREDER A BURGER AND A AFRICAN WAS BEHIND THE COUNTER AND WHEN I STARTED TALKING HE ACTED LIKE HE HAD NO BRAIN. AS I STOOD THERE IN HORROR THE MANAGER WALKED UP AND SENT HIM AWAY. AS I PLACE MY ORDER I ASK THE LADY MAN. WHAT WAS WRONG WITH HIM (NO REPLY) THEN THE COOK WALKED UP AND LOOKED CONFUSED. SO I GOT THE FISH AND TOOK IT HOME AND STARTED EATING. AFTER 5 BITS I NOTICED SOMETHING SMELT BAD SO I THREW IT AWAY. I AM NOW BOYCOTTING JACKS. THIS INCLUEDS THE ATHENS STORE. GOOD LUCK JACKS HOPE YOU DONT POSSION PEOPLE

Very polite and friendly, thank you to Niah for the great service.

I was in the lobby getting my order placed. The young lady helping me was doing a great job for them appearing short staffed. I was horrified, however, when the lady who was at the back table started screaming at the employee who was helping me. She kept yelling "ma'am" in a very degrading way and criticizing everything. The poor employee looked stressed and I almost started yelling at that lady who was probably a manager. What a horrible experience to witness and I hope that employee seeks better employment elsewhere if this continues. I will not be back if I have to deal with nasty management as this.

General manager was yelling at her employees in the middle of service. If that’s how you treat the people who work for you why would I ever come to your store.