Product is great, service is inconsistent. There is rarely a manager present (seen one twice in over two years.) Smoothie cafe does not post contact information, refused to provide any. The health club also refuses to give contact information for the owner/manager of the smoothie cafe. Multiple occasions where staff "did not have change", they tried to keep it. Hours do not match sign; frequently close an hour or more before posted closing One young female employee frequently has a male companion behind the counter who is not an employee. Was also snubbed by an LA Fitness employee who chatted with the same smoothie cafe worker while customers were ignored. The smoothie servers are mostly pretty good. The absence of managerial oversight, absence of contact information, and inconsistent hours of operation are my primary factors in giving a 1 star rating. Really a shame, they really do have a great product but I often can't count on getting service. Or my change (I always tip too)
Fantastic smoothies, even better customer service
Tastes bad, pretty sure it's giving me a headache. Can't find a comprehensive list on ingredients on the website.
Wow, where do I start. I bought a 3 day pass while in Orlando for business. The staff made the process super simple and hassle free. My first impression was CLEAN and definitely more than what I expected. After my workout I purchased a smoothie from the Cafe. The girl working was named Aaliyah, she was kind, funny and honestly made my entire day (a very stressful one at that). You guys have an amazing facility and phenomenal staff. Thank you for making my trip a great one! I'll definitely be back whenever in Orlando. Highly recommend!!
The young lady was pleasant. Couldn't find it because the Google maps profile doesn't mention that it's inside LA Fitness. No pea protein which eliminated an entire menu. No nuts (such as almonds) to offer a protein option especially when you're out of pea protein. No greens (kale, spinach etc). If all you need is whey protein with some fruit, then this is definitely for you. Wasted trip for me.
Very upset with the rewards program removal, I know it’s only a free smoothie after 10 purchases but my buddies and I came here a solid 5-6 times a week and would have a shake after every workout. We all just stopped going after finding out about the rewards program cancellation.
Delicious smoothies. EXCELLENT SERVICE!!!
After trying a sample and was explained how it's made from scratch and all the ingredients they use, I was sold. Great helpful staff and perfectly tasting smoothies.