Overcharged me for something I didn’t order and refused to give refund. I disputed with my credit card proof and they asked me to get a drink which I didn’t want so they don’t have to refund me. I ended up having to pay more for an overpriced drink.
I ordered something for $6.45. The cashier rings me up for $9.29 and I didn’t pay attention so I just paid w Apple Pay. And then I was like wait why is it $9, isn’t it like $6? Thought there was clearly a mistake and they thought I ordered a bigger platter. Then her manager came over and said it was different prices for credit card and also different on the menu. I felt belittled by her tone and it was very sneaky. Update your menu Apart from this, cooking staff were very nice. Food was just okay
Bought a sandwich that was listed to have "di parma, mortadella, soppressata, hot cappa, fresh basil, aged provolone and Italian dressing in tomato focaccia", and I got a room temperature ham and cheese on cheap flatbread. No basil, no dressing, just ham and cheese. Then a few weeks later I got a lox bagel, menu said $12, I was charged $16. Please update your menu.
Great quality food and quick
Really great food & nice people for a decent price in an expensive area. Seating available inside which is great for winter.