So...21 JAN 2024 was our very first time to Humpy's. We had a rather strange experience with the service. We had a table of 5 adults and one toddler. Before I get into the service issue, I have to say the food was fantastic. The drinks were also great, and the atmosphere was great for watching football. The only thing I'll touch on with "atmosphere" is the seats, of the booths, need to be replaced. The one I sat in was not even attached to the backrest...not great for a recent spinal surgery. Now, the service: Our server was great! She was attentive, friendly, and just an all-around good soul. However, the incident came when the checks came out. The table was split 2 ways between the party we had. We both paid by card, and tipped, using their electronic system (I think their POS system is Toast). About 20 minutes later, she came up and said she forgot to calculate a few of the drinks into the tab and that her system was still showing our check was "open". A little suspect, but we didn't challenge it and gladly paid. As we were getting ready to leave, she came over and confronted me, in front of our table, and asked: "Did I do something wrong? I thought you guys were cool. Did you not like me?". We were all pretty confused because there was no context as to why that was asked. I told her I didn't understand and could you be more specific. She asked "Why didn't you leave me a tip?". I was really confused at this point and told her that I left her $25.40 as a tip. I even showed it to my wife before signing for her approval. We are 20% tippers, at a minimum. She appeared visually distressed (a bit shaky, tears building in her eyes, shaky voice, etc). I asked for a copy of the receipt and she brought me over to the POS system to show me that it didn't include a tip. I believe this was an error on the POS system because of that "open" status of our check after we had already paid. Now, at no point did I question the tip. I, without hesitation, had her manager come over to adjust the tip section and I typed in what I had told her I originally gave her. At no point was anyone, especially myself, hostile or "uncool". I gladly corrected it and made sure to let her know that we didn't drive out from the valley to go screw up someone's night at a restaurant. I explained to her that, under no circumstance, given how everything was handled, did she need to keep reiterating the statement "I thought you guys were cool". Do I think, personally, that she was right to challenge me? Yes, I do. I, personally, am ok if someone wants to ensure I didn't make a mistake with something that has my name on it. I'm in the military...it comes with the territory. Not getting a tip on a $130 check, as a server, would be hurtful in my eyes. Especially when the service, up until that point, was great. What I need to bring to attention is the way the server handled it. In that situation, she should have pulled me aside, out of earshot from my group, and confronted me about it in a professional manner. TO OUR SERVER: Would you do that same thing to a group of tourists from overseas? A group that, culturally, doesn't tip because of their societal norms? We travel overseas quite a bit. We don't tip in places where we know it's not, culturally, accepted. Not everyone thinks in that manner...and not everyone would handle your actions the way we did. That's why I encourage you to handle it a different way, in the future. Pull me aside, privately, and talk to me like an adult. Have your manager come talk to me, privately, so we can figure out where the mistake was. Don't attempt to shame me in front of my friends/family. If those were different circumstances and different people, that could have ended horribly for you and the establishment you represent. I don't like how the U.S. handles the "tip culture" and liveable wages, but my family certainly aren't going to be the ones to hurt someone's income in protest. Use this interaction to continue moving forward with life in a positive manner.