Harold's Chicken Shack Evanston

Best chicken of all time

Food was delicious, and service is slow because you gotta wait 30 minutes for your food. Maybe bring a book or hit up Jewel Osco while wait. I will comeback and Dine in!

I called in my order today I go in to pick-up my order. The cashier gives me my total I pay then she says it's going to be 10 minutes. Wait you mean to tell me you haven't dropped my order yet? Why not tell me that , why take my order if you're going to wait until I get there only in the black community smh please tell customers that.

Customer service sucks and how do give cold French fries if that’s all a customer orders! It’s not worth all the hassle.

I walked inside this Harold’s at 2:35pm. There was only two customers in front of me. I finally made it to the counter to order my food at 2:50pm and did not get my order until 3:30pm I literally only ordered a large fry with mild sauce and lemon pepper. I have never in my life had to wait over 20 mins for a side order of fries.