Friendly staff and great sandwiches!
Been wanting to go here, so on 12/07/2023 wife and went check online for opening hrs. It said 10:30 to 9:00 got there at 10:50 a.m. helped wife out of care went to door pulled it its locked employees behind counter working looked at us then looked around. so we walked back to car got in. i said i will never eat at any of these. Then heavy set Mexican guy came over to door unlocked it and walked away. he should have came out to offer us in. Iv worked the food industry and served famous people and catered large numbers of people. if you can't open on time you should just close your doors permanently.
My husband and I are never going back to a firehouse subs because of this Brickhouse location! Last night, a bunch of kids who worked there did something to our food after we got the wrong order and asked for it to be remade. Our simple sandwiches still came back incorrect, and my husband and I BOTH got sick.
Congratulations, this place has changed for the good. Wonderful people paid attention to all customers. Food was out of this world. They take some time to make the sandwiches, but we'll be worth the wait. I started going to Firehouse subs when we went to visit my daughter in NV. I was so happy to see them open a local Firehouse Great people all employees are more then friendly, I feel like they are great friends they are well aware of there customers and surroundings even when they get extrwamly busy. Food is fantastic as always. Sorry to see (do to covid19) they can't have their wide selection of hot sauces like they normally do but you can always ask for extra sauce when you get your sandwich. Fresh bread thin slice meat and all with great flavor. Keep up the good work....
Great subs, delicious. Great customer service and very clean dining experience. Will definitely come back for sure.
The 1st time I tried here blew me away! Let's start with the welcoming from great personalities and welcoming smiles. The customer service from Ilene and Michael was / is class A! Now, hands down, this sub sandwich shop is by far "The Best I'd ever tasted in my life and in my opinion there is no competition!!!!! So if you haven't tried this place, I highly recommend it and I guarantee you'll be satisfied and coming back too. Firehouse Subs, you sure know how to put the hunger "Fire" out!! ❤️❤️❤️❤️❤️
Kid-friendliness: Good food grate customer service will most definitely be coming back again soon