Firehouse Subs Eagle\'s Nest

We eat at this location every time we are in town. Always came here when we lived right down the street. Never had a bad experience until today. My wife and I came in for a early dinner and all the chairs were on the tables. We started to order and was told we could not eat inside??? Said they were under staffed?? Two people were behind the counter making sandwiches. How many people do you need to let us sit down and eat? This is not like covid where we ate in our truck. Will never do that again. So we turned around and left. I am sure as long as the dining room is closed we won't be back.

Kind staff and a clean, comfortable store. Delicious veggie sub, just all-around great service! 10/10!

High turnover on staff makes quality inconsistent here. We've had amazing experiences in years past but recent management is more hit and miss. Dietary restrictions means we have to exclude certain ingredients, and we've had several instances of orders being incorrect. Even when business is relatively slow and we're basically the only people in the store. Simple things like "no bacon" or "no cheese" get missed frequently. The sandwiches are good, lots of topping options. Drink dispenser is solid too. Post COVID, I miss the hot sauces being visible where you can add them or choose. Supposedly they still have them as options, but they even stopped putting up signs telling you what they had. Overall, not the quality or consistency of years past. Especially at this location. It's not bad, but it's not consistent. Check your order before leaving if you have allergies or dietary restrictions, is my recommendation. Dietary restrictions: Inconsistent staff, due to high turnover, means your order may be made wrong.

Customer service is rude. The gal who took my order made it seem like I was an inconvenience to her. They could work on their attitude.