This establishment, and a particular woman who works the counter, has a NOTORIOUS tendency of messing up orders. Customers normally modify their orders bc they do not eat certain veggie in the rice, but the female who answer the phones, to take orders, say that they "Cannot do that", when asking them to NOT put certain veggies in the rice. Also, as customers come into the store to place their orders, the counter staff does not attend to them. They are busy focusing on the Delivery Orders, causing the in-store customers to wait, and, subsequently, leave the store. The worst part is when you observe this 1 woman removing the forks, spoons, and sauces out of the bag with Your Order, before giving it to you...and she gets caught!!!