I didn’t appreciate that the server completely forgot about us. Although, he claimed he had no idea that he was going to be our server for our table. We clearly remember him saying that he was coming back with our water. Took the guy 20 minutes to actually help us. I ended up tipping him 22% only because the food was good and I’m always about supporting my Latinos fam even when they don’t deserve it.Do better with the service!
This place is amazing! Can't wait to return. Our server, Shaquille, was super attentive and knowledgeable about the food and libation options. Hope we get him when we return!
Yesterday, February 25, 2024, around 9:30 PM, my friend and I entered this restaurant eagerly, only to encounter an incredibly rude bartender. Despite the busy Saturday evening, we patiently waited at the bar for service. When the bartender finally approached, I politely requested water with lemon, given our prolonged wait. His response was shockingly disrespectful: "Well, I was talking about anything that wasn’t a given, like food." This dismissive and rude remark was wholly uncalled for and unacceptable. We promptly left, unwilling to support such behavior. It's evident they are understaffed and struggle to manage busy nights. My advice: steer clear of this establishment to avoid similar mistreatment.
I came to El Super Pan With you for the first time tonight, and the food was excellent. The best part was the service that we had. Our server, Lauren B made great recommendations and was very friendly and helpful. We will definitely be back.
Great experience; amazing food