We got zero service tonight, 12/26/23. My husband is a Boricua, so I always let him talk to the locals. We walked inside and the girl said there were no seats left, but that we could sit outside. Ok. So we sat at an outdoor table for two, right outside the window. We waited. Waited. Waited. Waited. My husband went in to tell them exactly where we were seated. Then about 15 minutes later, this big family of 6 shows up, goes inside, and they are seated at a big table (good timing for them, because another big family was just leaving). They are given menus immediately. Meanwhile we are sitting outside getting more and more pissed that we are completely ignored and people who showed up after us were given service before us. At this point we still had no menus, no utensils, and definitely no water. I also observed a party of 3 men sitting outdoors across the way on the other sidewalk for this place, in the same situation as us. Needless to say, we left. We even took a bit of a walk, passed this place again, and saw those same 3 men sitting at their table with no menus, no drinks, nothing. I can't tell you how the food is, because I never got to try it! This is unacceptable. We are eating at the place next door instead.