El Pollo Loco

I always loved El Pollo Loco and still do. Is it me or the sides are much smaller? So I felt like I wanted a little more beans and tortillas. They only give you two small flower tortillas with the meals. So I decided to order a side of beans. "small". I have to to tell you that "small" was really "small" and it was 5 dollars plus tax. Almost six dollars for a tiny cup of beans. I thought it was ridiculous. The lady at the counter agreed that it was expensive. I think is a strategy to have people ask for an additional side and make money that way. Nothing against making money, but I absolutely felt I was being ripped off. I believe it is price gouging. No doubt about it. I only give it a two stars because I feel the size and price of the side orders is a rip-off.

I really don't like to leave negative reviews, but here I feel I must. Ordered shrimp and chicken tostada for lunch, but got shrimp only. Didn't complain, just wanted to enjoy my meal and move on, but the tostada was so bitter I couldn't eat it, and the rest of the tostada items were passable at best, but mostly bland. Place was busy though, seems a lot of people like their food.

That food is awesome

good food New menu

I believe the onsite manager's name is Mary, and she and her team provided excellent service on 1-13-24. Thank you.

Chicken was freshly cooked,Nice salad and mac and cheese. The beans and rice are good too and staff is always friendly