Coffee there is great and service is usually good. This morning I got a coffee and paid for a soft top, no soft top in the coffee though. Came to $6.11 and handed her 6.25. (I do not tip as they make a regular wage, unlike a waitress) the girl at the window opened the window and instead of handing over the change, she threw the change (hard) in the tip box and without saying a word she slammed the window closed. I’m appalled by this entitlement, they make nearly 15 an hour plus they ask every car for a tip (which is annoying). She is doing her job so why am I expected to tip? plus she is making tips off every car but me! That’s probably more than I am making and I’m an RN. Dutch Bros, you still owe me my change! How are you going to rectify this situation? Pay your employees more so they stop begging me to tip them, and when I don’t they throw a tantrum and throw MY change in the tip jar and slam the window??? I will be calling a manager later today, you owe me and I will act like an entitled brat now!