First and last Dunkin I'll ever have, stale and artificial flavoured. One bite and into their bin!
Terrible terrible place. I didn’t even get my food. Hated my experience.
Doesn't accept Dunkin app.
They don’t let you use your the Dunkin app to pay or redeem rewards
The white cheddar twist had mold on it
So I’ve been trying to leave a review for the Dunkin located in Penn Station next door to the Walgreens which is across from the NJT waiting area. This Dunkin location is my FAVORITE!. I’ll travel all the way from Queens, NY or East Orange, NJ for there coffee. But most importantly the customer service ; it’s exceptional! Mamadou ALWAYS has my ice coffee ready to go for my morning commute. He’s so self efficient it’s always puts a smile on my face. He really looks out for loyal customers. Crystal M. has a sweet warming personality! And extremely accommodating. She will make your ice coffee, latte or hot coffee and give you a sample just to make sure it’s to your desire taste. Shamin is nice but firm but he gets the job done! Take his job serious with a passion. I just hope I spelled his name correctly lol. Love love love this location! They definitely deserve the recognition ❤️
Chavanté was a great employee & brightened my day. I was annoyed that the establishment had no tip jar. Employees should be compensated. 5 stars for service & food, 0 stars for stupid company policy regarding tip jars.
Nino, the Dunkin manager/attendant decided to deny my meal after i had an apprpved credit card transaction. MTA police arrived and Mehtaab tried to diffuse the situation while the store manage tried to be impolite and disrespectful. Would stay away unless you want to have to speak to your credit card provider. See receipt for proof and note i was denied the coffee and donut I ordered
Can't get an order correct even if their life depended on it.