Service was horrible. Emily "the shift lead" should not be leading anyone but herself on some basic manners and service. Rude.
Waited in line and asked for 10 jelly munchkins. When I got up to the window they tried to hand me hash brown and a coffee. I told them I just ordered 10 munchkins. They then proceeded to tell me I must have cut in line (I didn’t) and that I need to confirm my order. I said “I ordered and you told me I was all set to pull around.” Then the jelly munchkins were injected into glazed munchkins. Just overall terrible customer service/experience with tons of attitude from the staff. As a fellow business owner I thought you should know.
I come here almost every morning. And the lady her name is Emely she never have a smile on her face.. she’s always rude to me when I come in… this needs to be taking care of.. this is America and America runs on Dunkin.. their shouldn’t be any employees bringing their problems to work with them.
The staff are always courteous and friendly. And my coffee is always the right temperature.
Friendly staff, hot coffee and the inside of the store was very clean.