Was not happy with them today at all. Wanted to get my son and his Host teacher a donut for appreciation week and decided to stop at this location around 4pm. They had NO strawberry sprinkles donuts, NO chocolate sprinkles donuts, NO powdered donuts. ♀️ The good part was that the worker (Jada) was nice and apologized.
Good coffee, good service. This may sound weird talking about a Dunkin connected to a gas station, but I always look forward to coming here
They know us by name and know the different orders that we place each day of the week. I need a Dun King jumpsuit so bad, LOL.
Okay... so... I walk in today and there's this woman counting a drawer... in the lobby. I've only worked a few customer service jobs in my life; but, even I know you shouldn't count money for the company whilst sitting and chatting in the lobby. I'm almost positive she's a manager; but, I would assume a manager would know better, than to have exposed money in the lobby where anyone could just waltz in and take it ♂️
If you can help it just drive a couple more mins down the road, the service is awful a lady called “Anaya” served me , the food is cold, the hot drinks are cold and they dont even give you a full cup of coffee I received my drink half way filled. The churro doughnut I got was rock hard and stale. They also didn’t honor the coupon/deal I had on my app. Just don’t even waste your money here.
Ordered a drink from a different store and it was bad and we happened to get gas at this location so I asked if they could replace it and they were kind enough to give us a new drink and it was 100% better. Thank you
I stopped in on my way to work, the cashier was not friendly. No smile, no greeting, typed my part of my order in wrong. My drink was made cold when I asked for a hot latte, and my sandwich was cold. When I asked them to remake it, I was given bad Attitude, and they only remade my drink but they downsized my cup cause I was a problem customer. I have worked 20 plus years as a Customer Service Manager, what I got from this location was horrible. I won't be going back. I don't recommend this place to anyone.