Terrible service! Don’t ever make the coffee right & don’t wear gloves when handling the food. Please consider hiring friendlier staff. I’ve been to Dunkin near 47th Rockefeller that are very fast pace and still friendly & wear gloves. As well as other locations that provide better service. Stay away.
The overall vibe of this location is “miserable” The staff, the food, the quality of the store, it only survives because of the subway stop across the street so theres little incentive for the franchisee or managers to put much care in anything here. And of course ill still visit because its by the train!
Horrible customer service, they never had your things together. Only go here when needed. They are also all over the place when putting orders together and it is never clean inside.
I love this Dunkin! There is a really kind south asian woman with glasses that always helps me out when my phone’s QR code doesn’t scan. ❤️ I like that the store is bigger than average and has seating as well
Just close it out here it is giving bad reputation for all dunkin
Ordered 2 coffee rolls via Door Dash. they substituted bow-ties because they were out of coffee rolls. received the order and when i bite into the bow-tie it was hard and tasted flavorless and stale. Should have just given my business to Krispy Kreme.