We wanted Wendy's after a long flight from Zurich, Switzerland, but this was the only viable option for hot food. They are seriously overpriced, even for NYC standards - it was around $32 for a burger, and for fries it was close to $10-$11. We didn't order fries, but they gave us some anyways. Tried to order from the machine at the tables but wasn't able, so had to get an employee to do it for us. The management is also quite abrasive in terms of personality and wouldn't really allow us to sit and had to be near the high chair while waiting on food.
Cené con mi marido antes de coger el vuelo de vuelta. La comida es correcta, sin más, ya sabemos que estamos en un aeropuerto, por lo que todo es caro. El servicio: NEFASTO. Las chicas que atienden muy antipáticas y tardaron como 40 minutos en traer los platos. NADA RECOMENDABLE.
Food was tasty but little overpriced
Went here because I had a food voucher from the airline. Server told me to pay with my credit card and the manager would refund me. When the time came, the manager said the server was down and she could not refund me. She was stern, rude, and finally agreed that she would contact me the next day once she processed the refund. She gave me a phone number that does not work. I have not been given a refund almost a week later. Normally I don’t write these types of reviews, but the manager’s customer service skills were terrible and she lacked empathy and was harsh about the situation. The server was very respectful and remorseful about the situation, trying her best to correct the situation. But I’m very upset that my credit card was charged, and I can guarantee the manager also charged the food voucher.
Very overpriced!!! EVERYTHING is extra. Coffee $4.40 - no refills. Food is average. Insufficient staff. Save your money and eat McD.