Waited over an hour and a half for my pizza. Never got the pizza or an apology from the manager and he didn't offer to make the situation right. Avoid this place at all cost.
Don't order delivery from this place unless you want to wait forever for cold pizza. I even called and asked why has my pizza been out of the oven for 45 minutes and not on the road yet. The owner needs to fire the manager down to the delivery driver and start over. This Domino's is absolutely pathetic.
The pizza is ok. Order with the app. The in-store price is much higher.
Pizza was 2 hours late on delivery pluss was cold......pissed...!!!.....
This is our favorite Domino's in Madison. They always make our pizzas the best. Love the brownie cookie and the handmade pan pizzas. Thanks you guys y'all are awesome
The customer service here is absolutely terrible. Placed my order and advised by website of an average of 30 minutes until delivery. Confirmation email states 27-37 minutes. An hour later I still didn’t have my food so I contacted the location. First attempt they just disconnected the call. Second attempt they just say they are busy and haven’t even looked at my order and it will be at least another hour. They don’t apologise at all. Literally just say “well we’re busy” and then say “so do you want it or not”. When I said no because they can’t even confirm if it will be delivered in the next hour they just say ok and try the end the call with no details on refunds and still no apologises. This isn’t the first time I’ve had this exact same issue with this location. They don’t even bother to contact customers and explain that there’s such a huge delay. Last time I’ll ever attempt to order from there.
They want you to order online and I don't like that
Always fresh, hot and delicious, great customer service! Definitely recommend this location.