The kids really have a good time here. Parking: Elevator to the 2nd Floor for easier accessability.
I have been visiting for 9 years, taking my children to play, they have fun, the staff is very friendly, guaranteed
Kid-friendliness: Very kid friendly
Costumer service was average and everything felt rush. I didn’t feel all kids were secure because any child could walk out without their parent or guardian.
I am a frequent Chuck E Cheese customer. We live so close to the Pompano location and typically visit once a week. I love the app and receiving rewards for all the money we spend there. But lately, this location has had terrible staff! It has been one incident after another and we are finding ourselves visiting less frequently then before. I understand it's mostly minors and young kids that work here. But even when I asked to speak with a manager, who was clearly not a minor, she presented herself with so much attitude and rolled her eyes as I explained the situation. She never introduced herself or stated her name. Absolutely no customer service or people skills. She approached me by saying I'm the manager and then never handled my situation. I had my daughter's birthday party here last year, and it was great that I was considering having her party here again this year. But with the current staff, I am seeking other options and will not being having my party here this year.