This whole establishment is surrounded by waiting, and rude employees. The staff rather ignore you than help you. Waited like 15 minutes just to come in because one employee was working the door and register. Come around the corner, there are 3 other employees just standing in a circle, complaining. Waited 30 minutes on our food. Watched 3 to 4 people leave because they were waiting forever on their food. The people cooking it didn’t really want to speak to anyone and seemed irritated when we asked about the wait time. The pizza was luckily fresh when we got it. There was such a long wait time on the prizes, the line blocked us in our booth. We finally just moved. Couldn’t even find a clean table anywhere. Got the salad bar… waited for it be filled for 30 minutes. Area was disgusting. I watched a customer ask 3 times about the bar being refilled.. they just looked at her, and nodded yes, but didn’t even try to fill it. Instead grabbing other employees to joke around when people are waiting everywhere. The other customer finally asked for the manager. Once the manager came out, the employee started moving faster and finally communicated and asked if anything else needed to be filled. Plus side, the manager was pleasant and helpful. The rest of the staff’s attitude was foul. You can tell they don’t want to be here. There was a boy with green hair at the prizes, just was impatient, rude, not joyful at all. You’re dealing with children… they are going to take awhile to figure out what they want. Security on site, but nothing enforced. Kids running around without their parents. Cutting people off. Getting food off the salad bar without a clean plate. Picking off the salad bar. Employees just watching this and not addressing it. My niece’s card stopped working before our play time was up. I didn’t even get to enjoy any games with my nieces because my whole time here consisted of waiting. Upon leaving, there is security there, but no one to check our stamps, or the littles’ stamps. A huge thing Chuck E. Cheese prides themselves on, but not enforced here which is really scary. I really just want my whole $130 purchase refunded at this point. A hot mess. Not enjoyable or pleasant at all.