The service was absolutely terrible. I’ve never been to a chipotle so bad. I have even worked at several locations before and can definitely say that this locations staff and management need to be fired. The food was not seasoned properly, their equipment and stations were nasty and the people act like they’re there to play. This is a business and should be treated as such. They got all three of my orders wrong and then acted like they did not give a damn at all. They need to get their act together.
Food was delicious, however it was a little dirty in the store.
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Do not recommend. This place was under staffed at 3pm on a Saturday, lacking customer service, entire facility was filthy.
Out of most all meats, paying attention to what seemed like known friends, slow service. Awful location.
The chipotle on Montgomery Highway has terrible management. Since the year started there has normally been been one time that they have not been out of something, required people to only place to go orders on the app (no in store service option) or have to wait crazy lengths of time for good to get cooked. Because I like the type of food they serve I keep trying to give them a new reason to earn my business, but every time they drop the ball. Worst restaurant in the area in my opinion.
Wow this location is an absolute disaster. Chipotle corporate needs to come in and fire everyone, close down, get a new staff, and manage this properly. The staff was rude, sloppy, and lazy. No chicken, no lettuce, no cheese. The prep area was a mess, the whole place was filthy. We left while they were making an absolute disaster of a burrito we ordered. One mouthy dude went to cut up some chicken but he was just yapping to his coworkers and never got any chicken cut. This location has been getting bad reviews for years (similar problems 4 years ago) and apparently Chipotle doesn’t care enough to do anything. So I won’t go back. Even though I love Chipotle.