Chipotle Mexican Grill

First I have to commend you on your chicken. I go to many different chipotles and your chicken is well seasoned with consistency. I go there probably 3-4 times a week. Ive been frequenting your location (broward blvd) for months and have a few negative experiences. Once with someone that I haven’t seen work there in a long time (staff does not where name badges).The other one works there often I asked for the name and he over heard me ask and Jeramy actually spelled it out with boldness JERAMY. I’ve encountered him probably about 3x in total. I only get salad, chicken, cheese and fajitas no rice no beans. And he literally gave me a serving of probably 6 pieces of fajitas. I asked him for more it was probably about 4 more pieces he added. I asked his colleague to give me a side of fajitas. Jeramy told him “no” to not give it to me. I said, “are you serious, you better give me some fajitas”. Jeramy said you went past your servings, I said, “ I don’t care, charge me for it!” I initially greeted him with a smile and I was very nice in my tone especially bc it seemed like he was frustrated (observation of him complaining), then I proceeded to order and the above occurred.

Terrible service Seems like everyone (except the manager and 1 crew member) in the prep line (who makes our food) had an attitude and the young lady put toooo much cheese on my husband's bowl.. I didn't say anything because I wanted to hurry up and get out since their time only matters Just a reminder. If you don't want to work.. Don't come to work.. We are paying customers #IJS

Service with a large side of attitude!! This place is best avoided.

Terrible service. The place is so understaffed. I ordered online and my order said on the app it was READY and on the shelf. I proceeded to have to continue to wait 40 more minutes in store for my food. Not exaggeration. 40 minutes. After 30 minutes of waiting the manager came over and told the guy to stop making all the online and to go orders and they only made mine because I made an issue. Several others waiting already had to hop in line to wait. Terrible way to handle things. It’s very obvious they are understaffed. I asked for light lettuce and got a handful of spinach thrown in - that I never asked for. No pico. The bag of chips is less than 1/4 full I come here so often and it’s always an issue with the order or the service. Probably the last time today, complained about my order and issue with everything and got a free drink Absolute joke

So not order online from here. They don’t read your orders and are skimpy. Ordered double meat, clearly not double. Not even a full scoop of rice or beans. I can get a bigger burrito at Taco Bell.

This is the worst location DO NOT PLACE AN ORDER ONLINE you order extra chicken and they don’t put any chicken you ask for light sour cream and they drown your bowl I’ll just drive further away to get chipotle. The customer service here sucks even the manager has an attitude never again

They’re acting as if this is their restaurant and their food. As a former worker of hospitality. In the restaurant field. This is totally unacceptable the health department should be called. They’re selling old food I wouldn’t give this to a dog. Fire the whole entire crew start over! See these old grease stains old food that’s been sitting in the box

I love chipotle! BUT they hired a terrible night shift at this location. Don’t go here after 6pm. Food is still good but the service was not. Half scoops for everything like they was serving rations. Felt like they didn’t want to do much cooking towards the end of the night and more closing so portioning was treated like a kids meal. Vegetarian options: Vegetarians do NOT EAT CHIPOTLE. A lot of scoops from meats always fall in the plant based meats