Ratings of Chile Toreado

google
Google
4.7
(332 Reviews)
yelp
Yelp
4.7
(102 Reviews)

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Photos

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Location & Hours

2022 W 35th St
Chicago, IL 60609
Monday
Closed
Tuesday
10:00 AM - 9:00 PM
Wednesday
10:00 AM - 9:00 PM
Thursday
10:00 AM - 9:00 PM
Friday
10:00 AM - 9:00 PM
Saturday
10:00 AM - 9:00 PM
Sunday
10:00 AM - 9:00 PM

Recent Reviews

google
Apr 2024
Mmmmm comimos unas deliciosas Tortas y nos gustaron mucho, el lugar está un poco pequeño pero acojedor y todos los meseros fueron muy amables ......
google
Apr 2024
The food was so bland and honestly…it was awful. Our server was super nice but the second me and my husband left this restaurant today, he had to pull over because I got sick. WE WILL NEVER EVER visit this establishment again. Such a waste of money and our time! Very disappointed!!!
google
Apr 2024
I enjoyed my drinks and food, but especially the great service. The owner, his family, and servers always make a great effort to provide a quality experience for us every time we dine here! 100 percent recommend :)
google
Apr 2024
Decided to come here for dinner with my family and the food was great but the customer service really blew me away. The food was perfectly seasoned and reminded me of my mom's cooking. The owner even came over to our table to make sure everything was fine. I don't usually see this great of service anywhere else
google
Apr 2024
The food and service was amazing. Will definitely be going back!!
google
Apr 2024
I really didn’t want to have to leave this comment here but my experience was VERY disappointing. Iv been giving this place a ton of business! I come here atleast once a week for the last year and a half and I’ve recommended family and friends to come here too. A couple of my friends have said to me that the food they got wasn’t good. I couldn’t have disagreed more! I kept supporting because even though I too have had dishes that aren’t consistently good I know I can voice my opinion to the owner and he can “try to make it right”. I’ve never had the owner offer me once a refund on any of the bad meals iv received nor was that my intention. When iv complained to him about my meals being done poorly he’s always accepted my feedback and promised to make it better “next time I order”. I never have received discounts on any orders for any inconvenience it might of caused me nor was that my intention. I don’t seek to get anything for free I understand mistakes happen. On the contrary iv kept supporting his business and iv kept coming back. But today’s the last time I eat the food here. I ordered myself a barbacoa torta and a chorizo sope (my usual) and I couldn’t have been more let down. I always order my food for take out and the foam container that he used to place my sope in reeked of raw chorizo. I still took a bite and tried to eat it but after my 3rd bite I tossed it out. I couldn’t believe the food in general smelled bad and it could’ve been raw. I proceeded to try my barbacoa torta and it was disappointing too, the meat was tough compared to the other times iv ordered it and didn’t taste good. I tossed that out too. Well guess what happened next..I ended up having to go into an urgent care because I got food poisoning! I called the restaurant and I asked to speak to the owner and instead his wife proceeded to hear my complaint out. I guess she’s not used to handling complaints and put the phone down instead while she got her husband to take my call. When he took the phone from her he seemed very annoyed that “it was me again”. He wanted me to go over my complaint once more even though I overheard his wife explaining to him exactly what I had already said to her. He told me himself that he’s tired of hearing me complaining and that he doesn’t know how to move forward with me. I felt very belittled and angry that the owner would even handle a serious complaint like this. He wouldn’t let me talk and would talk over me which I found very rude and disrespectful. He blamed me for getting sick and assuming that it was his food that landed me in the doctor’s office. I was beyond appalled that he was very ticked off by my complaint over his food that he sells at his restaurant. He told me that he’s been opened for the last 4 years and he’s never received any complaints like mine and that i was very hard to please. He even had the audacity to ask me if “I’m like this everywhere I go?”. The amount of times I told him to stop talking over me and he still did it is ridiculous. He blamed me for all of his inconsistencies and laughed when i said i was seeking a refund this time and i wasn’t going to return as a customer again. He said he would love to give me a refund but i have to return in person to get my money back in cash, even though i paid with card. I also let him know I didn’t feel comfortable going back into his business knowing he bluntly disrespected me as a customer and made me feel belittled. I don’t like complaining but this was the last straw. I advise you if you want to try authentic Mexican cuisine please try elsewhere. It will either be a hit or a miss and every miss will cost you your hard earned money.
google
Apr 2024
Muy rica la comida y excelente servicio muy atentos
google
Apr 2024
The food was incredible. Highly recommended. We'll eat there again!
google
Apr 2024
Great service and owner is so welcoming. The food is top notch at a great price as well. I’m picking with el sazón and it’s one of the best in the area. El cafe de olla is so unique and delicious. Best coffee in the area.
google
Mar 2024
Torta was AMAZING!

Frequently Asked Questions

What is Chile Toreado's rating?
Chile Toreado is rated an average of 4.7/5 stars across various online platforms.

+1 773-823-7793

2022 W 35th St, Chicago, IL 60609