Orange chicken is doughy on the inside :(
We love the food here but oh my gosh, the lady who answers the phone and takes the order is so rude. It's like it's an inconvenience to order food or ask questions. Today I called to ask for pricing because I want to order trays for our party and she said "I don't have time for you right now, come here when you're ready to order". I need to ask for pricing because I can't find a proper menu online that is updated. That's shameful. I really like the food here but I don't feel like spending money on this business if customers are treated like this.
Too expensive for crispy calamari and poor, poor, hellish customer service. I will not pay to keep this place open, ungrateful for paying customers.
Their food is really tasty
First off they do not ever pick up the phone and their customer service IS THE WORST!!! BEWARE. I called multiple times right when they opened to place an order for the fried calamari party tray. Finally a lady rudely answers. After I placed my order and tell her what time I want to pick it up she doesn't ask for my name or number and then just hangs up on my without saying bye.. two hours later my bf arrives to pick up the tray and the rude lady on the phone states that NO ONE called or placed an order for calamari!! He had to wait til they made a new order without even apologizing even though we know for a fact we spoke to her but since she happens to purposely not get your information for your order so she can totally pretend that we are the delusional one and didn't place an order. WORST CUSTOMER SERVICE EVER.
The front desk lady is very rude. The calamari is good, but the service is bad which is more important than the f od. I gave it a try again, but the service is still the same. I thought maybe she just had a bad day, but 2nd and 3rd time she was still rude and she also treated her other customers the same way. Now, I will try the other Chef Ps in San Jose. I don't mind driving the extra mile as long as I get treated well. Dietary restrictions: Watch your calories.
They don't take card, super expensive and customer service sucks never going back, if they want to keep their business they need to take care of their paying customers.