CAVA

It goes without saying that the food at CAVA is always phenomenal, but what really makes it one of my #1 go to places for carry out meals throughout the week is the exceptional service consistently given by the staff. Marquises and Nay both went above and beyond to create delicious bowls and provided much appreciated suggestions for added toppings that made an already outstanding dinner even better, and they were both so welcoming and helpful it just served as a reminder of how much I appreciate it when someone goes above and beyond to provide fantastic customer service and what a value it is to a business. As someone who spent years in the food and beverage industry, I know first hand how tough a job it can be and it’s why I’m all the more impressed when I receive service of such impeccable standards as these two girls provided. Thank you both again Marquises and Nay for making me such a delicious meal and for making the experience so easy and enjoyable!! You are both tremendous assets to your employer! E.M.

Quita and Nay made my first experience absolutely wonderful! customer service on point!! and my order was delicious

NAI WAS AMAZING! there was a big order to tend too and just for our wait she gave the bowls on the house! such an amazing staff and environment. coming back all the time!

Came in today and was greeted by the friendly face of Amanda who helped me put together my bowl. Loved the experience and will be back! Definitely recommend the harissa chicken!

Fist time at the Whitesburg Cava and it’s keeping my streak of never having a bad meal at Cava. Staff was super friendly and helped me pick out what to try this time(Thanks Sidd.) Can’t wait to have my favorite bowl come June.

Sidd is AMAZING!!

The food was good, but the service was horrible on last night 3-22-24. The lady that initially began making the bowl emphasized that she hated she came in. She continued saying this as if the customers were a nuissance. I work a demanding job, so I get being overwhelmed but it’s always good to be respectful to those you are servicing. I had a rough day as well, but when I am serving the public they will always be provided outstanding service no matter how I am feeling. When I asked for sauce on the side my cup was filled a quarter of the way. I asked for another and the employee let out a sigh. I don’t usually leave reviews, but the atmosphere last night was ridiculous. I’ve met some sweet individuals in cava, so I guess it is important to be mindful with who is working.

The rice is always hard. I mentioned it once and then a week later when I went again I was confident that they made sure the rice was fresh. Yet I felt like I was about to break a couple of teeth bitting down on hard rice again. Service is good.. they are always very helpful when I have questions about certain dishes.